Tizza Linen Throw in Brick

Delivery Options

We offer a range of UK delivery options:

Collect in Store - FREE
Store collection takes 1-2 working days.

Standard Delivery - £5
Arrives in 3-5 working days.
Delivered by Royal Mail 48 with online tracking.

Express Delivery - £7.50
Arrives in 1-3 working days.
Delivered by Royal Mail 24 with online tracking.

Next Working Day Delivery - £9.95
Guaranteed delivery on the next working day before 8pm.
Delivered by DHL with online tracking.


PLEASE NOTE: Next Working Day services require orders to be placed before 2pm on a working day. Orders placed after 2pm or on a weekend will be delivered within 2 working days. 

EU Delivery - £12.95
Delivered by DHL with online tracking.

Non-EU Delivery - £29.95
Delivered by DHL or other nominated courier.
Subject to shipping country, courier service may differ. If you would like to request a specific courier, please contact us.

Homeware large item delivery (UK only) - £24.95
Delivered by DHL or other nominated courier. If you would like to request a specific courier, please contact us.

Delivery Information

All deliveries will require a signature upon receipt. If you are unavailable, please nominate a secure delivery address where someone is available to sign or choose to collect from your local Post Office or one of the DHL ServicePoints across the UK. 

Saturdays, Sundays and UK Bank Holidays are NOT classed as working days.

UK delivery includes Northern Ireland, Scottish Highlands and Isle of Wight. It does not include Jersey or Guernsey. 

MAZE cannot accept any liability for any delivery instructions which you give to the delivery company. If, for example, you ask the delivery company to leave your order in a different location to the one given at the time of your order (e.g. in a shed or garage, or with a neighbour), we cannot accept responsibility if you fail to receive the order.

For any queries, please contact us.

Returning items purchased online - using our online returns service:

Free UK returns (exclusions apply, see below)

Full price items purchased online may be returned for a refund within 14 days of receiving your order. Sale items purchased online may be returned with 7 days of receiving them. 

The following items cannot be returned:

• Pierced jewellery (eg.earrings) cannot be returned for hygiene reasons, unless faulty.
• Perishable products such as food, plants, perfumes and toiletries, unless faulty
• Any product that has been used, returned without original packaging or tags or is returned in an unsaleable condition. Faulty items must be returned in their original packaging.
• Maze Gift Cards and eGift Cards are also non-refundable. 

After placing an order you will receive order and delivery confirmation emails. A free returns label will be included in your parcel. 

To return an item, please repackage your item and affix the free returns label to the parcel. Send your return via your local post office, or use the Royal Mail Click and Drop service to arrange a collection from your door. 

If you prefer to bring your items back to the store, we will be happy to accept them. Please note we will be unable to refund you in the shop. Your items will be transferred to the Online Returns Department and refunded within 1-3 days. Please note that large homeware items cannot be returned in store.

If you choose to 'collect in store' you have 14 days (7 days for sale items) from the date we notify that your order is ready for collection, to notify us of your intent to return the item.

With Maze's returns promise, you have 14 days from receiving your order, to return any unsuitable items.

1. Send your items back to the following address Maze Online Returns Department, 26-28 The Mall, Bristol, BS8 4DS. 

2. Enclose the receipt/packing note with the returned items so we know who sent them. We recommend sending your item recorded delivery just in case anything goes missing. 

3. You will receive an email confirming that we have received your items and have refunded you accordingly. 

4. If you wish to bring your items in to a shop, we are unable to refund you in the shop. Your items will be transferred to the Online Returns Department and refunded within 1-3 days. Please note that large homeware items cannot be returned in store. 

5. If you choose to 'collect in store' you have 14 days (7 days for sale items) from the date we notify that your order is ready for collection, to notify us of your intent to return the item. 

Do I have to pay anything to return my items?
Yes, unfortunately we are not able to offer free return labels at this time. All items are the responsibility of the customer until returned to Maze.

Where should I send my return?
Returns should be sent to Maze, Online Returns Department, 26-28 The Mall, Clifton, Bristol, BS8 4DS.

How will I receive my refund?
Once the return has been approved, you will receive your refund via the same means used to make your purchase.

When will I receive my refund?
Once the return has been approved (the items have to be in perfect condition and all labels must be intact) you will receive a confirmation email indicating that the refund will be paid into your account within a few days. Remember that payments to your credit card always depend on your bank/building society.

Can I exchange my products?
If you wish to exchange an item, please notify our Returns Department of your intent to return the item and make a new purchase online.

If you wish to exchange Sale Items purchased online, you should return the item by courier and make a new purchase online.

Maze reserves the right to reject exchanges or returns sent or communicated beyond the return period limit, or items which are not in the same condition in which they were received.

Please contact Trouva at support@trouva.com if you have purchased your order through their website. We are not responsible for the cost of postage when ordering through Trouva.